Privacy policy.

Effective Date: November 28, 2025

Operated by: Ironslate LLC (“Ironslate,” “we,” “us,” or “our”)

Ironslate LLC respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you use the Iron Intel web platform, mobile applications, APIs, or any related services (collectively, the “Service”).

By accessing or using the Service, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following categories of information:

a. Information You Provide Directly

  • Account information (name, email address, company name, phone number, billing information)

  • User Content you upload, submit, or generate through the Service (documents, data sets, queries, reports, etc.)

  • Correspondence and support requests

b. Automatically Collected Information

  • Usage data (pages viewed, features used, time spent, clickstream data)

  • Device and browser information (IP address, device type, operating system, browser type, unique device identifiers)

  • Log data (access times, referring URLs)

c. Cookies and Similar Technologies

We use cookies, pixel tags, local storage, and similar technologies to operate the Service, analyze trends, administer the platform, track user movements, and gather demographic information. You can control cookies through your browser settings.

d. Payment Information

Payment card data is processed securely by our PCI-compliant third-party payment processors (e.g., Stripe). We do not store full payment card numbers on our servers.

e. Information from Third Parties

We may receive information about you from partners, integrations, or publicly available sources when you connect third-party services or when we conduct identity or fraud checks.


2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the Service

  • Process payments and manage subscriptions

  • Communicate with you (service updates, security alerts, support responses)

  • Detect, prevent, and address fraud, security issues, or technical problems

  • Conduct analytics and research to understand usage patterns and develop new features

  • Comply with legal obligations and enforce our Terms of Service

3. Legal Bases for Processing (EEA and UK Users)

If you are located in the European Economic Area or United Kingdom, we process your personal data based on:

  • Performance of a contract (providing the Service under the Terms of Service)

  • Legitimate interests (security, analytics, service improvement, fraud prevention)

  • Legal obligations

  • Your consent (where required)

4. Sharing of Information

We do not sell your personal information. We may share information with:

a. Service Providers

Third-party vendors who perform services on our behalf (hosting, analytics, payment processing, customer support, email delivery, security monitoring).

b. Business Transfers

In connection with a merger, acquisition, bankruptcy, or sale of assets.

c. Legal Requirements

When required by law, court order, or government authority, or to protect the rights, property, or safety of Ironslate, our users, or the public.

d. With Your Consent or at Your Direction

For example, when you connect a third-party integration.

5. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes described in this policy

  • Provide the Service

  • Comply with legal obligations (e.g., tax or accounting requirements)

  • Resolve disputes and enforce agreements

User Content you upload is retained until you delete it or terminate your account, unless we are required to keep it longer for legal reasons.

6. Security

We implement industry-standard technical and organizational measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, correct, update, or delete your personal information

  • Object to or restrict processing

  • Data portability

  • Withdraw consent (where processing is based on consent)

  • Opt out of marketing communications

  • Lodge a complaint with a supervisory authority

To exercise these rights, contact us at privacy@ironslate.com. We will respond within the timeframe required by applicable law.

California Residents (CCPA/CPRA)

You have the right to request information about the categories and specific pieces of personal information we collect, use, disclose, or sell. You may also request deletion. Submit requests at privacy@ironslate.com.

We do not “sell” or “share” personal information as defined under CCPA/CPRA.

8. International Data Transfers

Your information may be transferred to and processed in the United States and other countries that may have different data protection laws than your country. We use appropriate safeguards (such as Standard Contractual Clauses) for cross-border transfers from the EEA, UK, and Switzerland.

9. Children’s Privacy

The Service is not intended for individuals under 18. We do not knowingly collect personal information from children under 18.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on the Platform and updating the Effective Date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

Ironslate LLC

Attn: Privacy Officer

Email: privacy@ironslate.com

Web: https://ironslate.com/privacy

Thank you for trusting Ironslate with your data.